RETURN POLICY

RETURN PERIOD

We accept return requests for eligible regular-priced, in-stock merchandise within 15 calendar days of confirmed delivery.

To begin a return, please contact us at Info@adolfosanchezdesigns.com and include your order number and reason for the return. Returns sent without prior authorization may not be accepted.

RETURN ELIGIBILITY

To qualify for a refund or size exchange, merchandise must be:

• Unworn, unused, unwashed, and unaltered;

• In the same condition in which it was received;

• Free from makeup, deodorant, fragrance, stains, damage, or signs of wear;

• Returned with all original tags, accessories, and packaging; and

• Accompanied by a receipt or other proof of purchase.

We reserve the right to deny a return or exchange if the merchandise does not meet these requirements.

CUSTOM, BESPOKE, AND MADE-TO-ORDER MERCHANDISE

A nonrefundable deposit is required to begin custom work and reserve production time.

All bespoke, custom, personalized, made-to-measure, made-to-order, altered, and specially sourced merchandise is final sale and cannot be returned, refunded, or exchanged, except where required by law or expressly agreed to in writing.

Changes requested after design approval or after production has begun may not be possible and may result in additional charges or an extended production timeline.

Final payment is required before pickup, delivery, or shipment. By submitting payment, the customer acknowledges and agrees to these terms.

SALE AND FINAL-SALE MERCHANDISE

All sale, discounted, promotional, clearance, and otherwise designated final-sale merchandise is final sale and cannot be returned, refunded, or exchanged.

SIZE EXCHANGES

Eligible regular-priced, in-stock merchandise may be exchanged for another available size when requested within 15 calendar days of confirmed delivery.

Size exchanges are subject to product availability and the merchandise meeting all return-eligibility requirements. We cannot guarantee that the requested replacement size will be available.

Customers are responsible for the cost of shipping the original merchandise back to us. Any additional shipping charges for sending the replacement size will be communicated before the exchange is completed.

REFUNDS

Once returned merchandise is received and inspected, we will notify the customer whether the refund has been approved or declined.

If approved, the refund will be issued to the original method of payment. Please allow up to 10 business days for us to process an approved refund. Banks and credit-card companies may require additional time to post the refund to the customer’s account.

Original shipping charges, expedited-shipping charges, customs duties, import taxes, tariffs, brokerage fees, and return-shipping costs are nonrefundable.

If more than 15 business days have passed since we confirmed that a refund was issued, please contact us at Info@adolfosanchezdesigns.com.

DAMAGED OR INCORRECT MERCHANDISE

Please inspect your order promptly after delivery. If an item arrives damaged, defective, or different from the item ordered, contact us as soon as possible at Info@adolfosanchezdesigns.com.

Please include your order number and clear photographs of the merchandise, damage, and original packaging. We will review the issue and provide appropriate instructions.

Normal handmade variations, slight color differences caused by screen or lighting settings, and reasonable variations in specialty materials are not necessarily considered defects.

GIFTS

If merchandise was marked as a gift when purchased and shipped directly to the recipient, an approved return may be issued as store credit to the gift recipient.

If the merchandise was not designated as a gift at the time of purchase, any approved refund will be issued to the original purchaser’s payment method.

RETURN SHIPPING

Approved returns should be mailed to:

AS Fashion Group LLC

Attn: Returns

2722 N Linwood St

Santa Ana, CA 92705

United States

Customers are responsible for all return-shipping costs unless the merchandise was damaged, defective, or incorrect. Return-shipping costs are nonrefundable.

We strongly recommend using a trackable shipping service and purchasing sufficient shipping insurance. Customers are responsible for the return shipment until it is received by AS Fashion Group LLC. We cannot process a refund or exchange for a return that we do not receive.

Please do not mail merchandise to us until your return has been authorized.

INTERNATIONAL RETURNS

International customers are responsible for return shipping and any related customs documentation, duties, taxes, tariffs, brokerage fees, or other charges.

Duties and taxes paid to a government, customs authority, carrier, or third party are not refunded by AS Fashion Group LLC. Customers may need to contact the appropriate authority directly regarding possible reimbursement.

For return, refund, or exchange questions, please contact:

AS Fashion Group LLC

Adolfo Sanchez

2722 N Linwood St

Santa Ana, CA 92705

United States

Email: Info@adolfosanchezdesigns.com

Telephone: 714-809-1951

Website: